Are You Listening?
People may be chattering away about you right now! Really? Yes. Let me repeat... somewhere in the world someone is probably publishing something about your products, partners, or customers on a Facebook, Twitter, blog, video, or news post. So what should you do? You should listen. Wouldn't it be great to have an idea what people are saying about your products, customers, or vendors? Yes it would! Microsoft has a feature called Social Listening and this feature is integrated w